News release

Date: 21st May 2013

Clinical social networking leader DocCom achieves key ISO 27001 information security certification

DocCom platform’s compliance with industry’s highest information security management standards recognised by ISO 27001 accreditation

Bristol, United Kingdom, 21st May 2013DocCom, provider of the first cloud-based enterprise social networking platform exclusively for healthcare, today announces that it has achieved the ISO 27001 standard for its suite of hospital collaboration products – ensuring that clinicians are guaranteed the highest possible information security management standards for any personal, clinical and operational information shared within the DocCom network. DocCom earned the prestigious accreditation following a rigorous external assessment process.

The internationally-recognised ISO 27001 standard demands that companies adhere to robust control disciplines spanning areas including risk management, security, business continuity management and compliance. Gaining ISO 27001 certification involves passing over 100 stringent checks and balances, and is the benchmark information management standard.

DocCom’s Co-founder and Medical Director Dr Jonathan Bloor comments: “Gaining ISO 27001 certification is a key milestone for DocCom in our ambition to make healthcare a safer and more efficient place through better communication and collaboration. Improved communication delivers transformative benefits to healthcare teams and organisations – saving both lives and money – but information governance remains of paramount importance for clinicians, patients and organisations alike. We have now been recognised as meeting the industry’s highest information security management standards.”

Neil O’Connor, Managing Director from Activity, specialists in information security says: “The recognition of ISO 27001 certification is a major attainment for any organisation, and DocCom’s certification underlines its commitment to approved security structures to protect data. We congratulate DocCom on its achievement.”

The certification process examines all aspects of DocCom’s business and operations, from user front-end interfaces through to back office systems, focussing on the security of data, documents and messages. According to industry experts, most data breaches are not caused by hackers, but by bad business processes and policies – human error rather than malicious activity – therefore a key part of the ISO assessment process is to verify the security of processes across the entire company, including data handling and disposal, user access rights and even office access.

DocCom’s certification encompasses its total service provision and back office functions that enable DocCom’s cloud-based enterprise service for the communication of personal, operational and clinical data within healthcare.
“Many cloud software vendors say that their product is hosted in an ISO-certified datacentre, yet the company itself is not ISO 27001 certified. This is a subtle yet important difference as it is most often the company’s internal governance processes that are the weakest point. Our ISO certification demonstrates our commitment to the safety of information entrusted to us by healthcare communities and delivering banking-grade security within a healthcare environment,” adds Dr Bloor.

Founded by doctors, DocCom is harnessing the very best social and enterprise networking technology and applying it to the unique requirements of healthcare professionals – empowering healthcare teams to securely find, collaborate, communicate and share with each other effectively, and giving healthcare organisations the tools and insight to solve specific business problems.


Notes to media:
If you would be interested in scheduling a briefing with DocCom, please contact Nicky Denovan at nicky[at]evokedset[dot]com.

About DocCom: (
DocCom’s cloud-based enterprise social networking platform has been developed specifically for healthcare. The DocCom platform provides an online presence for healthcare professionals using social networking architecture. It facilitates collaboration and communication both within and across organisations using smartphones and existing infrastructure. It can be integrated with clinical and operational systems to push information to the right people via any device and enables real time conversation to be had in a secure and compliant way.

Clinical Social Networks:
DocCom’s core product is a clinical social network for health with secure, smartphone enabled user messaging and a broader enterprise communications campaign system (‘DocCom Campaign App’) which provides enhanced central communication capabilities.

The platform enables secure messaging through multiple, user preferred communication channels and specifically a native iOS App enables secure push messaging and multi person conversations via smartphones and tablets. The platform provides a dynamic directory of people within an organisation and ensures everyone remains connected, regardless of their device or location.

DocCom’s core platform is a stepping stone that underpins the delivery of enhanced functionality in the clinical work flow specifically related to clinical team collaboration.

DocCom was the winner of the Microsoft Bizspark award 2010 for best cloud application and chosen as one of the top 20 emerging health tech companies in the UK by the Technology Strategy Board and UKTI. DocCom’s customers include Guy’s and St Thomas’s NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, NHS Lothian, UCLP and the Health Foundation.

About ISO 27001:
The ISO 27001 standard is the recognised standard for regulatory compliance, with an objective to "provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving an Information Security Management System". According to the international register of ISMS certificates, just 444 UK Companies have achieved the accreditation. For further information, please visit:

Press contacts:
Nicky Denovan
EvokedSet PR
nicky [at] evokedset [dot] com

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