News release

Date: 17th December 2009

Sidonis Signs AssureNet to Reseller Agreement

Leading Global IT Service Provider Using Sidonis|StateWise® to Offer Enhanced Service Management Capabilities for Network Operators

Bath, England - December 17, 2009 - Sidonis, the UK-based emerging new leader in Service Assurance, today announced it has entered into a formal agreement with AssureNet LLC, a USA-based provider of turnkey outsourced service assurance solutions for mobility and broadband networks. Sidonis and AssureNet established the strategic partnership because of growing global demand for more sophisticated and flexible systems to support increasingly complex networks and services. AssureNet will benefit with the ability to offer its clients an end-to-end, best-of-breed network management solution set that meets and exceeds expectations.

Complementing existing fault and service level management systems, Sidonis|StateWise® incorporates significant innovations in root cause and service impact analysis.

Through advanced data modelling, visualisation and topology-based correlation techniques, Sidonis|StateWise® enables:
- Improved performance against commercial service level agreements – reducing the commercial impact of outages
- Faster identification and more appropriate response to failure scenarios
- Higher productivity of network operations and field dispatch/engineering teams
- Lower information systems costs for an increasingly business-critical function

With the greater speed, accuracy, and sophistication that Sidonis|StateWise® offers, providers of network-based services can support complex, demanding yet high-value services with confidence.

Commenting on the agreement, Don Keir, Sidonis CEO, said “Service providers are operating increasingly large, complex and dynamic networks. Consequently, assuring services that rely on those networks requires more sophisticated systems, capable of operating across multiple technologies and at scale. Our agreement with AssureNet will make Sidonis’ unique technology accessible to service providers around the world, making service assurance a key differentiator in winning high-value business.”

“Our agreement allows us to deliver Sidonis' solution to provide exceptional capabilities that address our customers’ ongoing network management and service assurance needs,” said Pat Murtha, President & CEO of AssureNet LLC. “Our outsourced Network Operations Center (NOC) and software as a service (SaaS) cloud computing offerings combined with Sidonis’ correlation and impact analysis technology help make us a full- service supplier for companies seeking comprehensive resource and network management.”

“This agreement underscores Sidonis’ commitment to partnering with companies that have the capacity to bring our technology to new markets in need of service and quality assurance,” said Don Keir, CEO of Sidonis. “AssureNet's team & capabilities give us additional reach into markets in the Americas and around the world. We are excited to align ourselves with companies like AssureNet LLC that share our vision to deliver superior solutions that meet today’s network challenges.”

About Sidonis

Formed in 2006, Sidonis develops software with the potential to save millions in service level agreement penalties or lost revenues, by helping service providers identify the root cause and impact on services of network faults. Through a unique way of modelling networks and services, Sidonis provides far more flexible and lower cost solutions than traditional service or network management systems. The company has customers in the UK, Europe and Middle East, with partners including Harris Stratex, AssureNet LLC, SciSys and IPL. Visit us on the web at

About AssureNet LLC

AssureNet LLC, a Colorado-based US company, delivers innovative solutions that take on the complexity of Network Management, reduce costs, and mitigate risk by improving service quality, optimizing network operations and economizing so operators can concentrate on serving end-users in telecoms, wireless, utilities, governments and enterprises anywhere in the world. Founded by experienced technology executives, more information about AssureNet LLC can be found on the web at



Carol Hopperton,
Chief Operating Officer
Tel: +44 7769 883367
Email: carol.hopperton[at]sidonis[dot]com

AssureNet LLC ... simplifying complexity!
Cyril N Matthews,
Executive VP - Marketing & Sales
Tel: +1 707 477-2256
Email: CyrilMatthews[at]AssureNet.US[dot]com

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