News release

Date: 18th January 2010

Aberdeen Study on Technical Documentation Reveals Integrated Translation Management Solutions as Emerging Trend Among Top Performing Companies

Across Systems makes study available to its customers and prospects

Karlsbad (Germany) – Across Systems, supplier of the world's leading independent linguistic supply chain technology, which sponsored Aberdeen Group’s recently released “Translating Product Documentation” study, is making the research findings available to its customers and prospects. A full copy of this report, identifying how top companies effectively manage translation and localization efforts while reducing costs and increasing efficiency, is available online at

The results of the study reveal that companies that are most successful in managing their translation and localization efforts, categorized as "Best-in-Class,” maintain lower costs, are more efficient, and produce higher quality work than their competitors. Best-in-Class companies save 240 percent over their competitors in translation expenses and 630 percent more in localization costs. They reduce the time required to complete translation projects by 30 percent and translate content into 48 percent more languages than their competitors.

“Our research clearly demonstrates that top companies, focused on ROI, effectively manage time and expenses involved with translation and localization projects,” said David Houlihan, senior research associate with Aberdeen’s Product Innovation and Engineering practice. “We found that leading companies utilize integrated translation environments and realize performance improvements more than three times those achieved by their competitors. This high level of productivity comes with no sacrifice to the quality of work either.”

The study outlines how the Best-in-Class achieve these results, with significant productivity drivers being: increased control and transparency over the entire process, “closed loop“ processes that promote internal and external accountability, and automated re-use of content.

“Aberdeen’s research identified that the integration of project and terminology management into translation management solutions is an emerging practice,” said Daniel Nackovski, president of Across Systems, Inc. “This study supports our strategy to include project and workflow management, a translation memory, a terminology system, and much more, in a unified work environment. With the Across Language Server, companies gain the most comprehensive solution for transparent and efficient translation management.”

The Across Language Server enables companies to gain comprehensive control, transparency, and integrity of their translation processes – tactics employed by the Best-in-Class companies. Across’s centralized platform manages all language resources, provides process automation, links third-party systems through an open architecture, and therefore, realizes a continuous and efficient linguistic supply chain.

Across Systems GmbH:
Phone: +49 7248 925-425

About Aberdeen Group, a Harte-Hanks Company (
Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.
For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

About Across Systems (
Across Systems, based in Karlsbad, Germany, and in Glendale, CA, is the manufacturer of the Across Language Server – the world's leading independent linguistic supply chain technology.

The Across Language Server is a central software platform for all corporate language resources and for controlling translation processes and workflows. The system simplifies, accelerates, and improves the management, coordination, and implementation of translations. Open interfaces enable the direct integration of corresponding systems, e.g. CMS, catalog, or ERP solutions. By using Across, translation costs can be cut drastically, and the investment in Across usually pays off in a very short time.

Press contact
Across in Europe:

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Dr. Claudia Rudisch
Phone: +49 451 88199-21
Fax: +49 451 88199-29

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